1. What is the processing time for shipping orders?
The shipping order service time of Bellesp.com is Monday-Friday/10:00 AM-5:00 PM (PST).
The processing time for shipping orders is 1-3 business days.
Order processing ends at 5:00 PM daily and orders placed after 5:00 PM will be prioritized starting at 10:00 AM the next business day.
Orders are not processed on weekends, your orders for Saturday and Sunday will be prioritized for processing starting at 10:00 AM the following Monday.
We apologize if it times out, you can contact our customer service staff Anna Jones by email [email protected], thank you.
2. How long is the delivery date?
Our delivery date is 3-11 business days, of which orders will be processed within 1-3 business days and shipping time is 2-8 business days.
3. What are shipping time and freight?
We ship from 3307 Sir Stewart Cir, Grand Prairie, Texas, where your department store will ship from after you place your order.
We ship by using Fedex Shipping for all US orders.
There is a delivery fee of $2 per order, and free delivery for orders over $20.
Shipping time is 2-8 business days.
4. How to cancel the order?
After the order payment is successful, the user can check the order status in the account order details.
You can cancel your order within 30 minutes of placing your order.
After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.
5. Who is responsible for the sale taxand customs fees?
The sales tax is the responsibility of the customer and is not borne by the merchant, thank you for your understanding.
In order to better serve local customers and bring convenient and efficient express delivery, we currently only support orders in the continental United States, so there are no customs orders.
6. Need help?
If you have more questions about shipping policy, please contact our customer service staff Anna Jones via email [email protected], we will solve it for you as soon as possible within 24 hours, thank you.