1. What is the processing time for return orders?

The return order service time of Bellesp.com is Monday-Friday/10:00 AM-5:00 PM (PST).

Once you apply for a return, we will process the return order for you within 1-3 business days.

Orders are not processed on weekends.

We apologize if it times out, you can contact our customer service staff Anna Jones by email [email protected], thank you.

2. How to apply for a return?

Within 30 natural days of the return validity period, if you need to return the department store and meet the return conditions, you can apply for the return in one of the following two ways:

(1) Contact our customer service staff Anna Jones by email [email protected] to apply for a return.

(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.

3. What are the return requirements?

The department store must be returned in a brand new condition.

The returned department store should be in its original packaging.

The returned department store should not have been artificially damaged.

The returned department store should be free of stains.

The returned department store should not affect our secondary sales.

4. What is the return process?

(1) The return validity period for the department store is within 30 natural days after receipt.

(2) Once you apply for a return, we will process the return for you within 1-3 business days.

(3) If you need to return the department store, please send it to be returned to 3307 Sir Stewart Cir, Grand Prairie, Texas, recipient is Anna Jones.

(4) Please send the order number and courier information to email [email protected] after you sending department store.

(5) Once the returned department store has arrived at Bellesp.com’s warehouse and has been successfully inspected, the refund process will be started.

5.Who is responsible for the shipping cost of returns?

If it is the customer’s personal reason: dislike color/workmanship/style of department store, the return freight will be for the buyer’s account.

If the department store we sent is defective/damaged/lost/wrong, the return freight will be forBellesp.com.

We do not charge a re-listing fee.

6. How to obtain a refund?

After we receive your returned department store, the refund amount will be credited back to your payment account within 1-2 business days. Please be patient, thank you.

7. Need help?

You can contact our customer service staff Anna Jones by email [email protected] at any time if you have any other questions of Return Policy, we will reply to the message within 24 hours and solve your problem with the fastest speed, thank you.