Bellesp.com’s hours of service are Monday through Friday, 10:00 am-5:00 pm (PST).
Our return order processing time is 1-3 business days.
Orders placed after 5:00 pm on Friday will be processed by 10:00 am the following Monday.
Orders are not processed on weekends.
We apologize if it times out. You can email [email protected] or call us at (1)530-422-9302. We will give you priority processing.
After the order is successfully paid, you can check the status of your order in your account order details.
You can cancel your order within 1 hours of placing it. After 1 hours, our order will enter the packing process. Once packed, the order cannot be canceled. Please understand our work.
2. What if the product is damaged in transit?
We are sorry you did not receive the products intact(such as broken, stained, paint off, etc.). Please contact us via [email protected] or or call us at (1)530-422-9302 and we will arrange an exchange or full refund.
4. How long are returns valid for?
Our returns are valid until 30 natural days after the products arrives. If you have received the products for more than 30 natural days, we will not be able to offer you a return or exchange.
5. About back goods freight and re-listing fees
(1) If a return is requested due to a product quality issue(such as broken, stained, paint off, etc.), shipping costs will be the responsibility of Bellesp.com.
(2) If returned for personal reasons ( such as do not like / do not want, etc.), the return shipping cost will be borne by the customer.
We do not charge re-listing fees.
6. Return Process
To return or exchange the product, please contact us at [email protected] or call us at (1)530-422-9302 within 30 natural days of receiving the products, we will prioritize your order. Returns of products are subject to the following conditions.
(1) Products support returns and exchanges within 14 natural days.
(2)You can only return products purchased online at Bellesp.com.
(3) Products must be consistent with the shipping list included in the order.
(4) Products in a clean and undamaged condition. (For example, the product is intact, no paint off, no breakage, and no stains on the product).
(5) Products are well packaged.The packing carton is not waterlogged and not broken.
Please send the product in its original packaging to 421 KIRBY CREEK DRRAND PRAIRIE Texas,United States.
After the courier is sent, please send a return notification email to [email protected] and provide the following information.
(1) Name of courier company
(2) Tracking number
7. Refund amount
Once the returned products arrives at Bellesp.com’s warehouse and passes a successful inspection, the refund process will begin.
The refund amount will be returned to your payment account within 1-2 business days. The exact refund time depends on your payment method, so please be patient.
The refund amount is the amount of the product at the time of payment, except for quality issues, the shipping cost incurred at the time of purchase is not refundable.